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Analysis of Mobile Pre-Payment (Pay in Advance) and Post-Payment (Pay Later) Services

Francisco-Jose Molina-Castillo, Alicia Rodriguez-Guirao, Carolina Lopez-Nicolas, Harry Bouwman, Analysis of Mobile Pre-Payment (Pay in Advance) and Post-Payment (Pay Later) Services. International Journal of Mobile Communications 14(5), 499–517, 2016.

http://dx.doi.org/10.1504/IJMC.2016.078725

Abstract:

The diffusion of mobile payments (M-payments) is still in its early stages and further research is needed to understand what motivates or restricts people's behaviour when using mobile services. Based on a sample of Dutch mobile service users, this study analyses the antecedents of two types of M-payments, those that take place before a product is acquired (pre-payment services) and those that take place at the same time or immediately after the product is acquired (post-payment services). We identified a number of reasons why mobile services have not yet found a place in people's daily routines and provide recommendations for the development of future M-payments.

BibTeX entry:

@ARTICLE{aconv28087,
  title = {Analysis of Mobile Pre-Payment (Pay in Advance) and Post-Payment (Pay Later) Services},
  author = {Molina-Castillo, Francisco-Jose and Rodriguez-Guirao, Alicia and Lopez-Nicolas, Carolina and Bouwman, Harry},
  journal = {International Journal of Mobile Communications},
  volume = {14},
  number = {5},
  publisher = {Inderscience Publishers},
  pages = {499–517},
  year = {2016},
  keywords = {customer behaviour, mobile payment, m-payment, mobile services, m-services, motivation theory, pay in advance, pay later, post-payment, pre-payment, self efficacy theory, TAM, technology acceptance model, The Netherlands},
}

Belongs to TUCS Research Unit(s): Institute for Advanced Management Systems Research (IAMSR)

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