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Internet: The De-Humanized Service Dilemma
Malin Brännback, Jussi Puhakainen, Internet: The De-Humanized Service Dilemma. In: Christer Carlsson (Ed.), Information Systems Day, TUCS General Publications, 7-25, TUCS, 1999.
BibTeX entry:
@INBOOK{cBrPu99a,
title = {Internet: The De-Humanized Service Dilemma},
booktitle = {Information Systems Day},
author = {Brännback, Malin and Puhakainen, Jussi},
series = {TUCS General Publications},
editor = {Carlsson, Christer},
publisher = {TUCS},
pages = {7-25},
year = {1999},
}