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Service Quality in Finnish Early Childhood Education Web Sites

Eija Koskivaara, Matti Mäntymäki, Päivi Pihlaja, Annukka Vahtera, Service Quality in Finnish Early Childhood Education Web Sites . In: Reima Suomi, Sanna Apiainen (Eds.), Promoting Healt in Urban Living: Proceedings of the Second International Conference on Well-being in the Information Society, TUCS General Publications 49, 287-299, Turku Centre for Computer Science, 2008.

Abstract:

The paper analyses service quality in ECE portals and day care centre websites.

BibTeX entry:

@INPROCEEDINGS{inpKoM,
  title = {Service Quality in Finnish Early Childhood Education Web Sites },
  booktitle = {Promoting Healt in Urban Living: Proceedings of the Second International Conference on Well-being in the Information Society},
  author = {Koskivaara, Eija and Mäntymäki, Matti and Pihlaja, Päivi and Vahtera, Annukka},
  volume = {49},
  series = {TUCS General Publications},
  editor = {Suomi, Reima and Apiainen, Sanna},
  publisher = {Turku Centre for Computer Science},
  pages = {287-299},
  year = {2008},
  keywords = {service quality, early childhood web portals, day care, testing framework},
}

Belongs to TUCS Research Unit(s): Network Economics Institute

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