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Measurement of E-Service Quality: An Empirical Study on Online Travel Service

Hongxiu Li, Yong Liu, Reima Suomi, Measurement of E-Service Quality: An Empirical Study on Online Travel Service . In: proceedings of 17th European Conference on Information Systems, 2009.

BibTeX entry:

@INPROCEEDINGS{inpLiLiSu09a,
  title = {Measurement of E-Service Quality: An Empirical Study on Online Travel Service },
  booktitle = {proceedings of 17th European Conference on Information Systems},
  author = {Li, Hongxiu and Liu, Yong and Suomi, Reima},
  year = {2009},
}

Belongs to TUCS Research Unit(s): Network Economics Institute

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