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Customer’s Perception of E-service: An Empirical Study in Airlines
Hongxiu Li, Reima Suomi, Customer’s Perception of E-service: An Empirical Study in Airlines. In: . Proceedings of International Association for Development of Information Society (IADIS) International Conference E-society 2007, 2007.
BibTeX entry:
@INPROCEEDINGS{inpLiSu07b,
title = {Customer’s Perception of E-service: An Empirical Study in Airlines},
booktitle = {. Proceedings of International Association for Development of Information Society (IADIS) International Conference E-society 2007},
author = {Li, Hongxiu and Suomi, Reima},
year = {2007},
}
Belongs to TUCS Research Unit(s): Network Economics Institute