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Productization of Mobile Phone Customer Care Service
Timo Rantala, Aulis Tuominen, Productization of Mobile Phone Customer Care Service. In: International Conference on Electronics Packaging (ICEP 2008), Tokyo Japan, 2008.
BibTeX entry:
@INPROCEEDINGS{inpRaTu08a,
title = {Productization of Mobile Phone Customer Care Service},
booktitle = {International Conference on Electronics Packaging (ICEP 2008), Tokyo Japan},
author = {Rantala, Timo and Tuominen, Aulis},
year = {2008},
}
Belongs to TUCS Research Unit(s): TUCS Productization Laboratory