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The Determinants of the Post-Adoption Satisfaction of Educators with an E-Learning System

A.K.M. Najmul Islam, The Determinants of the Post-Adoption Satisfaction of Educators with an E-Learning System. Journal of Information Systems Education 22(4), 1–14, 2011.

Abstract:

This paper examines factors that influence the post-adoption satisfaction of educators with e-learning systems. Based on the expectation-confirmation framework, we propose a research model that demonstrates how post-adoption beliefs affect post-adoption satisfaction. The model was tested at a university by educators (n = 175) who use an e-learning platform to conduct their teaching. The results suggest that post-adoption satisfaction is driven by confirmation, perceived system quality, perceived usefulness, perceived work compatibility and perceived support. These core determinants of satisfaction explained around 83% of the total variance of satisfaction in this study.

BibTeX entry:

@ARTICLE{jIslam_A.K.M.Najmul11a,
  title = {The Determinants of the Post-Adoption Satisfaction of Educators with an E-Learning System},
  author = {Islam, A.K.M. Najmul},
  journal = {Journal of Information Systems Education},
  volume = {22},
  number = {4},
  pages = {1–14},
  year = {2011},
  keywords = {Faculty attitudes, Learning Management System (LMS), System use, User satisfaction},
}

Belongs to TUCS Research Unit(s): UTU Information Systems Science (ISS)

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