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Redesigning Work with Dual Information Systems: the Work Process Benchmarking Service
Timo Käkölä, Kalle Koota, Redesigning Work with Dual Information Systems: the Work Process Benchmarking Service. Journal of Management Information Systems , 1997.
BibTeX entry:
@ARTICLE{jKaKo97a,
title = {Redesigning Work with Dual Information Systems: the Work Process Benchmarking Service},
author = {Käkölä, Timo and Koota, Kalle},
journal = {Journal of Management Information Systems},
year = {1997},
}
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