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Characterization of Resolution Cycle Times of Corrective Actions in Mobile Terminals

Anderson Mwegerano, Pekka Kytösaho, Timo Liukkonen, Aulis Tuominen, Characterization of Resolution Cycle Times of Corrective Actions in Mobile Terminals. Quality and Reliability Engineering International 24(5), 613–621, 2008.

BibTeX entry:

@ARTICLE{jMwKyLiTu08a,
  title = {Characterization of Resolution Cycle Times of Corrective Actions in Mobile Terminals},
  author = {Mwegerano, Anderson and Kytösaho, Pekka and Liukkonen, Timo and Tuominen, Aulis},
  journal = {Quality and Reliability Engineering International},
  volume = {24},
  number = {5},
  pages = {613–621},
  year = {2008},
  keywords = {    optimizing;     resolution cycle times;     corrective actions;     issues;     customers},
}

Belongs to TUCS Research Unit(s): TUCS Productization Laboratory

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