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Cost- and service effective solution for local administration - the Finnish case
Reima Suomi, Monika Kastu-Häikiä, Cost- and service effective solution for local administration - the Finnish case. Total Quality Management 9(2), 335-346, 1998.
BibTeX entry:
@ARTICLE{jSuKa98a,
title = {Cost- and service effective solution for local administration - the Finnish case},
author = {Suomi, Reima and Kastu-Häikiä, Monika},
journal = {Total Quality Management},
volume = {9},
number = {2},
pages = {335-346},
year = {1998},
}