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Trust and Satisfaction as the Relational Outcomes of Perceived Usefulness in B2C Online Service Context

Matti Mäntymäki, Reetta Raitoharju (Eds.), Trust and Satisfaction as the Relational Outcomes of Perceived Usefulness in B2C Online Service Context , In Proceedings of the 14th Americas Conference of Information Systems (AMCIS 2008), Toronto, Canada, 14.-17.8.2008 , 2009.

BibTeX entry:

@PROCEEDINGS{pMaRa09a,
  title = {Trust and Satisfaction as the Relational Outcomes of Perceived Usefulness in B2C Online Service Context },
  series = {In Proceedings of the 14th Americas Conference of Information Systems (AMCIS 2008), Toronto, Canada, 14.-17.8.2008 },
  editor = {Mäntymäki, Matti and Raitoharju, Reetta},
  year = {2009},
}

Belongs to TUCS Research Unit(s): Network Economics Institute

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