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Exploring Customers’ Post-Adoption Perceptions: A Study on Trust, Commitment and Related Constructs in B2C Online Services

Exploring Customers’ Post-Adoption Perceptions: A Study on Trust, Commitment and Related Constructs in B2C Online Services , In Proceedings of Pacific Conference on Information Systems (PACIS 2008), Suzhou, China, 4.-7.7.2008 , 2009.

BibTeX entry:

@PROCEEDINGS{pMantymaki09a,
  title = {Exploring Customers’ Post-Adoption Perceptions: A Study on Trust, Commitment and Related Constructs in B2C Online Services },
  series = {In Proceedings of Pacific Conference on Information Systems (PACIS 2008), Suzhou, China, 4.-7.7.2008 },
  editor = {Mäntymäki, Matti},
  year = {2009},
}

Belongs to TUCS Research Unit(s): Network Economics Institute

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