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Customer Relationship Management in Health Care

Markku I. Nurminen, Tatjana Murtojärvi, Customer Relationship Management in Health Care. In: Proceedings of the 24th Information Systems Research Seminar in Scan, I, 203 - 213, University of Bergen, 2001.

BibTeX entry:

@INPROCEEDINGS{pNuMu01a,
  title = {Customer Relationship Management in Health Care},
  booktitle = {Proceedings of the 24th Information Systems Research Seminar in Scan},
  author = {Nurminen, Markku I. and Murtojärvi, Tatjana},
  volume = {I},
  publisher = {University of Bergen},
  pages = {203 - 213},
  year = {2001},
}

Belongs to TUCS Research Unit(s): Laboris Information Systems

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