• HOME
• ABOUT US
  • Organization
  • Personnel
• NEWS&EVENTS
  • News & Events archive
  • Newsletter archive
  • Conference archive
  • Travel reports
• COOPERATION
  • International Involvement
  • National Involvement
  • Regional Involvement
• EDUCATION
  • Master's Programmes
  • TUCS Graduate Programmes
  • Information for Students
  • Courses
  • TUCS Short Courses
• PUBLICATIONS
  • TUCS Publication Series
  • How to Publish in TUCS Series
  • Publication Search
  • Publication Graph
  • Publication Input
  • Publication Input Guide
  • JuFo Browser
• RESEARCH
  • Focus areas
  • Research Programmes
  • Research Units
  • Distinguished Lectures

Where academic tradition
meets the exciting future

You are here: TUCS > PUBLICATIONS > Publication Search

• TUCS Publication Series
• How to Publish in TUCS Series
• Publication Search
• Publication Graph
• Publication Input
• Publication Input Guide
• JuFo Browser

Department: Any ÅAU / Department of Information Technologies UTU / Department of Information Technology UTU / Department of Mathematics and Statistics UTU / Turku School of Economics, Institute of Information Systems Sciences

Research Unit: Any Algorithmics and Computational Intelligence Group (ACI) Biomathematics Research Unit (BIOMATH) Communication Systems (ComSys) Computational Biomodeling Laboratory (Combio Lab) Data Mining and Knowledge Management Laboratory Distributed Systems Laboratory (DS Lab) Embedded Computer and Electronic Systems (ECES) Embedded Systems Laboratory (ESLAB) FUNDIM, Fundamentals of Computing and Discrete Mathematics Institute for Advanced Management Systems Research (IAMSR) Learning and Reasoning Lab Software Construction Laboratorium Software Development Laboratory (SwDev) Software Engineering Laboratory (SE Lab) Turku BioNLP Group Turku Optimization Group (TOpGroup) UTU Information Systems Science (ISS)

Publication type: Any Monographs Edited books Edited special issues of journals Edited proceedings Articles in journals Articles in proceedings Chapters in edited books Ph.D. thesis Lic. thesis Technical reports

Lastname, Firstname Year Title Abstract Keyword Points AND Lastname, Firstname Year Title Abstract Keyword Points AND Lastname, Firstname Year Title Abstract Keyword Points AND Lastname, Firstname Year Title Abstract Keyword Points AND Lastname, Firstname Year Title Abstract Keyword Points

Sort output by publication type Sort output by publication year

and display below and download in BibTeX and download as CSV and download as 2014-CSV

Articles in proceedings (6):

• Petteri Kaitovaara, It Is Not Just IT – It Is IT Service That Matters. In: Proceedings of Marketing, Strategy, Economics, Operations and Human Resources: Insights on Service Activities (La Londe 2004), 8th International Research Seminar in Service Management, 377-400, 2004.
• Petteri Kaitovaara, What is This Thing Called IT Service?. In: S. Laukkanen, S. Sarpola (Eds.), Proceedings (Article Abstracts) of Information Systems Research Seminar in Scandinavia (IRIS26), 58-59, 2003.
• Petteri Kaitovaara, Mika Hyötyläinen, A Model for Packaging IT Consulting Services: A Case of an IT Service Provider. In: S. Palvia, E. Yee (Eds.), Proceedings of Second Annual International Outsourcing Conference (Center for Global Outsourcing), Section 4., Ivy League Publishing, 2003.
• Petteri Kaitovaara, Markku I. Nurminen, IT Artefacts in IT Services: Toward a Taxonomy. In: G. Goldkuhl, M. Lind, P.J. Ågerfalk (Eds.), Proceedings of the Action in Language, Organisations and Information Systems (ALOIS 2003), 71-84, UniTryck, 2003.
• Petteri Kaitovaara, Jussi Puhakainen, Digitisation of Service Packages. In: F. Adam, P. Brézillon, P. Humphreys, J.-C. Pomerol (Eds.), Proceedings of DSIage2002, An IFIP TC8/WG 8.3. Open Conference, 608-612, Oak Tree Press, 2002.
• Petteri Kaitovaara, Packaging of IT Services: A Business-Relevant Process for IS Development. In: Proceedings of the Global Information Technology Management (GITM) World Conference, Dallas, GITM, June 10-12, 2001.

Ph.D. thesis (1):

• Petteri Kaitovaara, Packaging of IT Services – Conceptual and Empirical Studies. TUCS Dissertations 52. Turku Centre for Computer Science, 2004.

Technical reports (3):

• Petteri Kaitovaara, Mika Hyötyläinen, Towards Packaged IT Consulting Services: An Illustrative Case from IT Business. TUCS Technical Reports 470, Turku Centre for Computer Science, 2002.
• Petteri Kaitovaara, Markku Nurminen, Information Technology Artefacts and Services They Provide. TUCS Technical Reports 474, Turku Centre for Computer Science, 2002.
• Petteri Kaitovaara, Increasing Business-Relevancy to the IT Service Product with the Support of Packaging of IT Services. TUCS Technical Reports 391, Turku Centre for Computer Science, 2001.